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brandtp09
Occasional Member - Level 2

Payment Hold Job in Concur

I noticed that for countries that I have already added to a Payment Hold configuration, once the receipts have been received, they get instantly released from the Payment Hold status. However, I added one more country to my payment hold configuration and even after the receipts have been received, they remain in Payment Hold status. Does it take a while before Concur recognizes the newly added country in the Payment Hold Release Job?

brandtp09_0-1707829939157.png


In such cases, can I manually run this job? Will it affect whatever schedule was set for it?

1 Solution
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@brandtp09 Hello!  You can manually run the job, it will still run in the ONP as well. Here is also some info I found for Payment Hold:

 

MelanieT_0-1707857161210.png

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

 


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

1 REPLY 1
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@brandtp09 Hello!  You can manually run the job, it will still run in the ONP as well. Here is also some info I found for Payment Hold:

 

MelanieT_0-1707857161210.png

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

 


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.