Overdue Credit Card Transactions

[karenvmartin]

Several of our employee are frustrated as they are receiving email notifications they have past due transactions, even though we are still in the middle of the month. Is there any way to turn off past due transactions for the current month we are in? 

[Munari_alEXPert]

hi @karenvmartin 

Yes is possible and I had a similar issues on my previous company. Best way to contact your Concur account manager or Concur support via ticket, to change the "conditions" to send authomatic emails. You need to review each setting now set up in your company and be able to indicate to Concur the new conditions and frequency of those emails.