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johnsol5
Occasional Member - Level 2

NextGen Level3 Receipts not acting as receipts

We are running into issues where transactions that have e-receipts are not flagging as a receipt and is still requiring a user to enter a receipt to be able to submit the report. I have reviewed all the rules and exceptions and they are the same as they have been. Anyone have suggestions on where to look to fix this?

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1 REPLY 1
KevinD
Community Manager
Community Manager

@johnsol5 the yellow alert is just a warning and should not block submission. Did you try to submit the report? Give that a try and let me know if the system doesn't allow it to be submitted. 

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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