@Tas Hello there. I know the icons can be helpful to some people, but the decision to remove them was based on
user testing, which demonstrated that much of our iconography did not have significant meaning to our users. By removing the icons, cleaner space was created that allowed for clearer text and direction to guide the user through exactly what needs to be done to complete their expense report.
So, we didn't just remove them without first asking our customers and end-users how they felt about them and a majority found that the icons did not really have any significant value add.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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