New Manager Name cannot be fount on Report Timeline

[thomasdintsis]

Hello team,

I have recently moved to a new manager, and even though under my profile settings I can see his name on the request/report approver filed, when I try to create an expense report, on the submission step it requires to add my manager name.

I have used name, surname, w3id, email etc but he cannot be found on the search field.

Is there a workaround on this matter as I have 2 expense reports that need to be submitted for approval asap?

Thank you in advance.

Regards,

Thomas.

[MelanieT]

@thomasdintsis  Thank you for reaching out here. I would reach out to your SAP Concur Admin as this could be a setting that might need to be updated.  I will send you a Private Message with your SAP Concur Admin contact. 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.