Solved: Negative Balance that is over 30 days

MiltatIBM

I keep getting notified about a transaction This is the e-mail I get:

Dear Milton Alvarez, You have 1 outstanding credit card transactions that have not been submitted which are approaching 30 days. It is imperative to submit your corporate card transactions in a timely manner. As a reminder, IBM Corporate Cards should not be used for personal expenses.

It's a negative balance and every time I try to submit the expense I can't because it's over 30 days. Is there any way to fix this?

KevinD

@MiltatIBM I have good news and bad news.

Bad News: based on this being a negative amount and being well over 30 days old, you cannot fix this.

Good News: your site admin can hide this transaction so it no longer appears. I'll send you a private message with a contact name. 🙂

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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KevinD

@MiltatIBM I have good news and bad news.

Bad News: based on this being a negative amount and being well over 30 days old, you cannot fix this.

Good News: your site admin can hide this transaction so it no longer appears. I'll send you a private message with a contact name. 🙂

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.