Multiple Transactions - Debits and Credits

makinsm · ‎Jun 28, 2023

Hey,

I was incorrectly charged for hotels which I disputed and received a temp credit adjustment from AMEX and at the same time I got a refund from the hotel. So I now have 4 instances of charges and 5 instances of credit and I do not know how to reconcile them.

Any help out there

KevinD · ‎Jun 29, 2023

@makinsm just treat them all the same and add them to an expense report. If the credits are more than the positive amount charges, you will need to wait until you have more card charges, as the credits cannot be more than the regular charges.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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