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jlim4
Occasional Member - Level 1

Missing imported transactions

I am trying to submit an expense report to pay for a charge on my CC statement for a conference posted on May 4, running into issue "expense cannot be submitted until matched to an imported card transaction".   I am not able to find a matching transaction in the system.  When I check Expense>View Transactions> Company card  Charges>statement for April 27-May 26, I see "No company card transactions found".  

 

If system does not have transaction from a couple of months ago, how to I resolve? 

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