Missing Receipt

[CHUCKB]

Hi

I do not see any option to declare a missing receipt. Can you please advise?

[NTS]

Hi @CHUCKB

many companies don't allow to report missing receipts, if this is not your case follow these steps.

- Web

1. Create an expense report
2. Create an expense manually
3. Save the expense without the receip image.
4. Then click on the receipt icon --> Missing receipt declaration

- Mobile APP

1. Create an expense report
2. Create an expense manually
3. Save the expense without the receip image.
4. Select te expense again
5. Click on Add receipt (blue area where your receipt usally apears) --> Missing receipt declaration

Hope it helps

[sjharris4]

I do not have this option would it be somewhere else?

[KevinD]

@CHUCKB and @sjharris4 there are three main reasons why you will not see the Missing Receipt Declaration option.

1. This isn't activated for the Expense Group you are assigned.

2. The entry for which you want to attach the Missing Receipt Declaration doesn't require a receipt.

3. You are acting on someone else's behalf. Delegates will not see this option.

I just looked at each of your company's sites and neither is using the Missing Receipt Declaration for the group you belong to. So, you don't see the option because it hasn't been turned on.