Missing Expense

[nosakowskihg]

I purchased an airline ticket in December and am trying to expense it with a January office visit trip. The travel agent fee is showing up in my concur but my flight fare is not. When I look at the itemized receipt, there is a different CC noted but I only have one CC in my profile. I am very confused as to why this would happen and need some direction on how to resolve this.

[KevinD]

@nosakowskihg this could be, but I can't say for sure without looking in your site, due to your company having what we call a Ghost Card. This is a card used usually for airfare purchases, but is not assigned to one person, but technically to the entire company. This makes it easier for companies to manage airfare purchases by keeping them on one card. 

This sounds like what is happening. I would suggest asking your direct manager about this.