MFA in Test Instances

[brandtp09]

We've received some news that Multi-Factor Authentication/SSO will now be applied automatically to our Test Instances soon. How will testing work for cases where we would need some users to do some testing first in the Test Instance? Do they really have to go through SSO and use their phones to authenticate even if it's just the Test Instance? Is there a workaround solution for that from Concur?

[MelanieT]

@brandtp09 Hi!  Thanks for reaching out here! If you are currently using SSO, then the MFA is not required.  If you are not, then they would also need to use MFA for your test site as well. 

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[KevinD]

@brandtp09 as @MelanieT mentioned, sites that use SSO do not use MFA. If you are not using SSO on your test site, there is no workaround and MFA will be required to sign in.

[brandtp09]

Hi @KevinD, does that mean that if we need the client to test something in Concur Test, they have to register their own Test Account for MFA?

[KevinD · Accepted solution]

@brandtp09 it means that if the user is not going to use SSO to access the site, they must set up MFA for the user they are attempting to sign in with. If you are providing them with a test user username and password and they will be accessing the site by entering those credentials, they will need to set up MFA for that test user.