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Occasional Member - Level 1

Lost Receipt

Hello, I have lost my expense receipt during business travel. now without receipt concur expense didn't allow me to submit entire report. I can't retrieve those receipt is as it is one of the café I visited and it was days ago. what should I do? Please help.

Thank you in advance. 

Super User
Super User


Most restaurants can get you a duplicate receipt, especially if you paid by credit card, just call them during a time when they are least busy.  Also, maybe your system allows use of the Missing Receipt Declaration? If it is available for you, you would see it as an option when Uploading the receipt from the expense:


NOTE: that you will not see this option if any kind of receipt is already attached to the entry, or if you have not previously saved the expense line.


If your company allows you to submit it separately from your trip, you can "move" the expense to a new report, then submit your existing report so you can get reimbursed for the rest of your expenses.


Community Manager
Community Manager

@ql6421 did you try @dlamont 's suggestion of the missing receipt declaration?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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