Lost receipt declaration exceeding max amount

[AndrewCole]

Lost a receipt and can't submit expenses as it is still flagged due to exceeding the amount allowed for declarations. What do I do?  Paid personally to AMEX to resolve. How is this communicated to me and reflected on the account? 

[KevinD · Accepted solution]

@AndrewCole what happens if you remove the declaration? Usually anything that is marked as Personal wouldn't need a receipt as it is not going to be reimbursed. 

Try removing the missing receipt declaration. If the system still requires a receipt for this entry, then you might want to consider letting your site admin know. This isn't a best practice to require a receipt for items marked as personal.