Locate existing CC File ID and Import Definition file of a credit card feed

[mmauss]

We are changing our AmEx Company Card billing cycle, which is canceling our existing account and creating a new one that will issue new cards to all users.  How do I locate our existing CC File ID, to ensure the new account and card transactions are pushed to Concur in our existing CC feed?

[KevinD]

@mmauss I'm not 100% sure on this, but you might need to work directly with your bank to see if a new feed must be set up or if the existing one can work. Alternatively, you could submit a support ticket to SAP Concur to see if they can provide some guidance.

Lastly, I suggest posting this question in the Admin Group. There might be someone in that group that has gone through this and can advise you. This forum is more end user related.