We have a company owned / company paid credit card policy, so it is not possible for our employees to incur a transaction on their credit card statement that 'does not need to be reimbursed'. Instead I need them to check the 'billable' box and I will create an invoice in QB to bill them for the charge.
But the presence of both boxes creates confusion, is it possible to hide the 'hide' the personal expense (do not reimburse) box or change the text for the field from 'is billable'?
if you are the administrator of the Concur system in your company, you can raise a ticket with Concur support to modify the configuration settings. (otherwise propose it to who is in charge of the system in your organization).
I had a similar problem in the past, and was possible to remove it as effectively was causing mistakes and confusion.
As i did this back a few years, you need to check if this still possible.
Let me know
@jhissong yes it is, but only in our Professional platform. Also, to modify forms and fields, you need to have taken our Advanced Configuration training, otherwise you will not have the permissions to make changes to fields. In that case, you will need to submit a ticket to Concur Support.