cancel
Showing results for 
Search instead for 
Did you mean: 
cuahanghoatuoi9
Occasional Member - Level 1

IOS 12.3.2

IOS 12.3.2. I spoke to Concur support and my company- no one has an answer. A pop-up window appears saying go to settings and that i need a passcode. Under settings Concur settings is greyed out and location services will not change from never to while using App. Any suggestions? Thanks so much !

1 REPLY 1
KevinD
Community Manager
Community Manager

@cuahanghoatuoi9 I thought the passcode message was referring to setting up a passcode for your phone, not for the SAP Concur mobile app. Do you have a passcode set up on your phone to unlock it?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.