How to delete available expense on Concur

[jojotong12]

Hello,

I have two available expenses that have been paid out but remained in the SAP Concur under "available expenses".

My company has taken away the option to choose expenses as "personal expense" in a report. How do I remove these two expenses?

[MelanieT]

@jojotong12 Hello Joanne!  I was able to look in your site and confirmed they do not allow for you to delete CC transactions, and I also do not see the Personal Expense (as you said).   Often times, an SAP Concur Admin can make the setting to delete transactions available for a quick minute to have you delete.  Another option is to submit the charges and then pay your company back, or they allow for personal charges.  You will want to confirm with your manager or SAP Concur Admin as to how they would like you do this, as currently you don't have an option other than to submit them.    

I will send you a private message with your Admin contact info as well.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[jojotong12]

Hello,

It was because I temporarily moved the expenses into a report. I have moved it out of the report now. Could you please assist and remove the posted expenses? 

[MelanieT]

@jojotong12  I cannot delete them for you.  Have you tried checking the boxes and then clicking the Delete button?  You can also reach out to your SAP Concur Admin to have them hide these transactions for you too.  

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[Putriz96]

Hi Melanie/SAP team, 

I'm Putri Zain from DT Global Indonesia - What if we (administrator) delete some of available expenses due to none of our staff/programs linked to those transactions. Will the cardholder get the notification email, once I delete them? Please let me know, Thank you 😊 

[Nancyagfa]

It's a setting that the admin can access.  I have turned off the ability to delete card expenses by employees.  This is so no one accidentally deletes imported card expenses.  The admin can "hide" the expenses in the Tools section.  This just removes them from view but still allows them to remain in the system.