Hotel Expense Amount

naznageer

How do it fix a Hotel Expense amount that does not match itemized amount. I received a hotel credit greater than non-hotel room and tax expense amounts, an extra 3.36. I'm not sure how to fix this mismatch.

Here is the message I received from Concur review team "The correct amount for Hotel expense is USD 631.86 (amount mismatch with approved amount - USD 635.22). Please correct the Hotel itemization and resubmit your form"

Thanks,

MelanieT

@naznageer Hi! I was able to look at your report, and I'm showing it is equal now. Were you able to figure out the issue?

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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naznageer

Hi@MelanieT I didn't change anything. The detail expense item shows amount & itemized are the same, but the report expense report line shows my itemized total is larger than expense amount. See screen shot below. I'm not sure how to fix this. Please help.

KevinD

@naznageer for others who might come across this in the future, you can enter a negative amount in your itemizations to account for any type of credit. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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