Financial Posting Failed

[Burnc70]

Hello, 

Concerning 

It's approved but it's saying Financial Posting Failed.  Not sure what that means.  Audit trail says vendor does not exist for co. code 1000.   The person I did the expense for used her personal card to book airfare and hotel as her corp card application was still being processed.  

appreciate any guidance. Thanks!  

[Andras]

Hey @Burnc70 ! If the error is Posting Failed. 104(F5): Vendor xxxxxx is not defined in company code xxxx:

For IBCP payment type, it is posted against the company card vendor and not the end user.
Therefore, you will have to create a vendor account (xxxxxx) for the card provider under Company Code yyyy in SAP.

In case the vendor account is already created, make sure it is extended to company code mentioned in the error message.

[Burnc70]

Thanks for your reply.   I'm really not understanding what you mean.  I'm unable to make any edits to the report as it was submitted and says approved. 

[cjmarimo]

Hello @Burnc70 

When we have this error in SAP Concur, in our case, it is because our SAP ERP cannot find the employee (BP=Business Partner).

In our case it can be for three reasons:

*The employee is not registered as a BP in SAP ERP.
*The employee's BP is blocked for posting in SAP ERP.
*In SAP ERP, the employee's BP has not been extended to the company code indicated by SAP Concur.

Once the problem is solved. From SAP Concur, the processor retrieves the report and approves it.

Later in SAP ERP, from transaction CTE_SETUP the report that failed is loaded.

BR,

cj

[Burnc70]

The employee used their personal card for airfare and hotel, as the corp card was still being processed.   The financial posting failed message was for the airfare.  Is there anything I need to do on my end?  Like I said, since the report was approved I can't recall it or make any edits.

Thanks!

[Andras]

Hi @Burnc70 , as a part of ICS Team, I would recommend submitting the Support case.

When you have the case number, please PM me, so I will try to speed up the process. 

[ismaremo]

Hi @Andras , i have the similar problem, could you help me?

My report is approved but a message appears  -  Financial Posting Failed. Check audit trail for detailed error messages

message 1 - 010 (CTE_FND_POSTING) EXPENSE REPORT 641137/1 of system  GCONSDRCTE could not be posted

message 2 - 081 (CTE_FIN_POSTING) vendor does not exist for company 1200

Thanks

[Andras]

Hi @ismaremo !

We have some scenarios that would cause this error, please follow resolutions below:

• If the payment type is cash or IBIP, normally the system will look for a vendor in the employeeCustom17 field of the JSON file, which is the custom17 of the Employee Form. It must contain a valid vendor from SAP. 
• If the payment type is IBCP, then the system expects that a clearing account code is set either in the employee specific company card screen (Administration -> Company -> Tools -> Company Card -> Find a certain person/CC -> Click Modify -> Clearing Account Code) or at the Payment Types screen (which is not customer facing). Please note this clearing account should also be a valid vendor from SAP. 
• If the vendor is properly populated in Concur, kindly check if SAP is receiving the proper data. 
• If you don't have access to SAP kindly reach out to the SAP FICO consultant of your Company.
• If the JSON is reaching SAP with the proper information, please make sure that the vendor is properly set in SAP side, kindly reach out to your company's SAP FICO consultant 
• If you are using Expense Pay and you don't maintain vendors, please raise a ticket for Support