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New Member - Level 1

Expenses not syncing or showing

I have received my statement from my bank and went to go submit my expenses and receipts for approvals and there are no expenses showing, and I know there are many. I understand there was an update in October - did the link break? There are a few of us that do not have expenses showing, when last month they did.

Community Manager
Community Manager

@mjm0115 The best option is to have the team at your company who is in charge of assigning and managing your corporate cards look into this. They can see if some transactions might be hidden for some reason and if not, then they would need to reach out to the bank to see if there is an issue with the file they are providing to your company.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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