Expense report : Payment confirmed but did not receive payment

[ssudarshan]

My expense report says "Payment confimed" on 12/31. But I dont see any payment made to my bank.

I am not sure if it is was returned due to some error. I dont see any update on the Concur portal. How do I get some help on this?

[MelanieT]

@ssudarshan You will want to reach out to your Payroll and/or finance team.  They will be able to look further into this for you.  

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[KevinD]

@ssudarshan also, for future reference, if you open the report in question and click Report Details, you will see an option from the drop down labeled Audit Trail. Here you can see some details as to whether the payment was made or there was an error.