Expense pay

[sainaik]

Hi All,

I wanted to understand the expense pay process. can any one please help me understand overall process for expense pay as to how the employee/card companies get paid through concur pay?

Regards,

Saikripa Naik

[sainaik]

Also, If the company is using concur pay how the actual payment happens? is it through ERP? 

[Nancyagfa]

We use Bambora (Concur Pay) and if your employees are reimbursed for their expenses to pay for the credit cards, then there is a direct deposit from Concur to the employee's bank account in the system.  We do not have a company paid system so I cannot advise.

[sainaik]

Hi Nancy,

Thank you for the response, that was helpful 

Regards,

Saikripa Naik

[KevinD]

@sainaik Expense Pay can also be used to pay off employees company credit cards. Same idea applies as paying employees, instead Expense Pay draws funds and sends to the card issuer. 

[sainaik]

Hi Kevin,

Thank you for the response, could you please help me understand the follow-up question on the same topic - let's assume If the entity is using expense pay and for some reason Bank/employees did not receive the payment. what is next? where can I track the reason for non-payment?

[KevinD]

@sainaik you can use the Process Reports screen to run a query that will return reports with Financial Posting Failed. From here if you open each report and go to the Audit Trail (Report Details>Audit Trail) you can see the reason for the failure.

[sainaik]

@KevinD can you please help on the above