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I had an expense for a lunch with fellow employees for around $150 (got a receipt for it and it's a listed expense) however the vender/restaurant mistakenly created a whole other charge for $26 for which I got no receipt. I brought this invalid charge up to the vendor a few days later when I saw it in Concur and he took the information for the expense to look up and get it reversed it, (thus there should be no expense with the CC company) but of course, the expense is still listed in Concur. How do I resolve this?
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@jdwinty Hi! I was able to take a look at the report and I see what you are referring to. I checked the setting for your site and they do not allow for CC transactions to be deleted. I would suggest reaching out to your SAP Concur Administrator to see how they would like you to handle this. I will send you a private message with contact info.
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