This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Have you had duplicate direct debits processed by Concur/Bambora in North America and EMEA regions?
If so, could you please share:
1) Did Concur/Bambora refund duplicate debits to your Company's bank account?
2) What actions did you take to obtain the refunds from Concur/Bambora?
3) How long did you have to wait to get the refunds fully processed into your Company's bank account? In other words, how long did it take to resolve?
Thank you!