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New Member - Level 1


Hi i have an exception on an expense stating that there is a duplication. How do i cancel this and remove it from my claim before i submit it for approval?




Community Manager
Community Manager

@veitchy you cannot delete this type of exception per se. It is seeing at least two expense entries as having very similar data (transaction date, expense type, amount, etc.). 


The way to remove it is to change some of the details of the entry so it doesn't match the other entry. The system should tell you which expense entry it might be a duplication of. Now, if the two entries are legitimately two separate allowable expenses and are not duplicates, then just use the Comment field on one of the entries to explain. Then submit the report. The duplicate transaction exception should be yellow and is a reminder or warning, it doesn't prevent report submission. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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