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I've updated my bank account and the account has been confirmed but it is still sitting at "sent for payment" for the past 2 weeks...
any information on how to complete the payment stage?
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@LisaTran23 Hello! I am sorry for the issues with the payment on your report. I see that your banking was just confirmed today. You will want to reach out to your Finance Dept, to see when they will add your report to a new batch.
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Thanks for the response. I did have my bank confirmed about a week or so ago and pressed confirm again today so not sure if that made things go slower or not. Not sure who my financial dept is but i will find out.
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@LisaTran23 I will send you a private message with contact information 🙂
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Hello @MelanieT , I am having the same issue and looking to get the contact information for the finance department so I can request they add mine to the next batch. Could you please send me that contact info?
Thanks,
Erika Corcoran
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@erikacorcoran24 hello there. We don't have a direct contact email or number for your Finance Department. However, I will send you a private message with a list of names of people at your company that might be able to help.