@kgopalan Hi! The required mandatory fields for a NEW user import are:
- Record Type
- First Name
- Last Name
- Employee ID
- Login ID
- Email Address (required for Concur Travel & Expense)
- Locale Code
- Ctry Code
- Ledger Code
- Reimbursement CRN Code
- Is Active? (Y/N)
- Custom 21 - Concur Expense Group Hierarchy
- Any Company-Specific Required Field
The required mandatory fields for UPDATING an existing user's data are:
When importing new users, our system requires a number of mandatory fields to be given values or else the new user will fail to be imported.
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However, we are aware that sometimes, for some clients, when updating an existing user via record type 300 or 305, only the Employee ID can be specified for the system to find which user must be updated and records get successfully modified.
Unfortunately, even though we are aware of the above, the official Concur requirements are to be followed. To fix the issue, please fill all the required fields.
Thank you,
Melanie Taufen
SAP Concur Community Moderator
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