Solved: Email notification

Deepikasharon · ‎Sep 16, 2022

Why do users getting notifications for "Reminder - Unsubmitted Expense Report" when they have delegates already?

Is there any options to avoid this notification?

KevinD · ‎Sep 16, 2022

@Deepikasharon The report belongs to the user not the delegate, so they will get a reminder if they have not yet submitted the report. Even if the delegate created it on their behalf. The system doesn't know if the delegate will be submitting the report or not, so it sends the reminder to the person who the report belongs to.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD · ‎Sep 16, 2022

@Deepikasharon The report belongs to the user not the delegate, so they will get a reminder if they have not yet submitted the report. Even if the delegate created it on their behalf. The system doesn't know if the delegate will be submitting the report or not, so it sends the reminder to the person who the report belongs to.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

Deepikasharon · ‎Sep 22, 2022

I understand but Is there any chance to change the email of delegate for user as well in setting?