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Hp1
New Member - Level 1

Deleted card transactions

Hello 

 

I work for Barcays Bank and I have purchased something on my Barclaycard and it showed as an available expense, however I accidentally deleted it. How can this be recovered or the expense be submitted again.

 

Thank you

8 REPLIES 8
NTS
Routine Member - Level 2

Hi @Hp1 ,

 

As an end user you can not recover a card transaction by yourself, please contact to your Concur Admin (IT or Finance Department) and ask them to recover the deleted card transaction.

 

Regards

KevinD
Community Manager
Community Manager

@Hp1 @NTS is correct. Deleted transactions can only be made available by your company's system administrator. I'm sending you a private message with some names of people who are listed as Company Card Admins at your company. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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juarezraul
New Member - Level 1

Hello @KevinD, I accidentally deleted some card transactions as well. I don't know who is my administrator, can you please help me with this?

KevinD
Community Manager
Community Manager

@juarezraul I wasn't able to find a company named S PSS Inc and I cannot look you up by your email address because it is not a corporate email. I need your full company name and if your company happens to go by more than one name, please provide that as well. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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baluver2k2
Occasional Member - Level 1

Hi Kevin,

 

Can you please share the focal of the admin to recover the transactions ?

 

Thanks

Bala

KevinD
Community Manager
Community Manager

@baluver2k2 sending you a name in a private message.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SAZSA
Occasional Member - Level 1

Hello @KevinD, I accidentally deleted some card transactions as well. I don't know who is my administrator, can you please help me with this?

KevinD
Community Manager
Community Manager

@SAZSA check your private messages here on the community. I've provided some contacts. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.