Solved: Create a new Claim?

SueW · ‎Sep 16, 2022

We have an employee who has a Create a New Claim button instead of create a new report.

What's going on???

Sue Westphal

KevinD · ‎Sep 16, 2022

@SueW this will not adversely affect anything. It is possible the user accidentally changed the language to English UK on the Sign in screen or made a change to the Site Settings.

If you look at their profile as a site administrator, you can see what locale is assigned to the user as @darinr mentioned.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

darinr · ‎Sep 16, 2022

This is most likely related to the locale or language assigned. you can go into user admin and update or the user can change it in their profile under system settings

KevinD · ‎Sep 16, 2022

@SueW this will not adversely affect anything. It is possible the user accidentally changed the language to English UK on the Sign in screen or made a change to the Site Settings.

If you look at their profile as a site administrator, you can see what locale is assigned to the user as @darinr mentioned.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.