Cookie support in the IOS App

[frjansso]

Hey,

first thanks for a great product, I travel a lot and the Concur App is a life saver.

We've introduces two-factor authentication. The Concur App doesn't support cookies, so every time I pick up the app, I have to relogin again, this quickly becomes a hazzle as I try to add receipts during the day.

If cookies were enabled in the application, I would stay logged in for 12 hours, please see the attached screenshot.

Cheers,

Fredrik

[frjansso]

I'm using version 9.72.1 on IOS.

[AnnaDizo]

Hi @frjansso ,

Thank you for reaching out.

If you can kindly explain further what is the issue and what is your expected behavior when logging in to the app via SSO with your 2 FA?

Regards,

AnnaDizo

[frjansso]

Hi and thanks for getting back to me!

In your code, when you redirect the user for company SSO, I assume you use a browser client. If I remember correctly (was a while ago the hacked anything like this), you typically have to enable cookie support in the HTTP client. For example, in libCURL you do this to enable cookies:

curl_easy_setopt(curl, CURLOPT_COOKIEFILE, ""); /* start cookie engine */ 

As I don't know what language your client is written in, it's hard to be more specific than this.

[AshleyB]

Hi @frjansso

Thanks for posting and providing this context! 

It sounds like this would be a good question for a support ticket. @AnnaDizo is an excellent resource for general support questions, but this level of detail is best handled in a ticket so we can pull up your specific configuration. If you would like help creating a ticket, please send me a private message with your full name, company name, login email and preferred phone number.