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swessels
Occasional Member - Level 2

Concur Mobile App Update Issues

We have received reports from users that when the Concur Mobile App updates, receipts may disappear and they lose information.  Has anyone else experiencing this issue?  As Admins, we have not experienced this and are struggling to recreate it.

1 REPLY 1
jamesas
New Member - Level 1


@swesselssurah yaseen download wrote:

We have received reports from users that when the Concur Mobile App updates, receipts may disappear and they lose information.  Has anyone else experiencing this issue?  As Admins, we have not experienced this and are struggling to recreate it.


Yes, this issue can occur due to app update bugs or data sync problems. Users should ensure their data is synced before updating, and clearing cache or reinstalling the app might help.