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boxingfan22
Occasional Member - Level 1

Concur Expense Tab Keeps Vanishing

I've been using Concur for some time. Over a week ago, the expense tab suddenly vanished.

 

On Monday, they solved the issue and indicated that for some reason the box for expense user was no longer checked.

 

Everything was working fine, but when I entered the Concur a few hours later the expense tab once again was gone and so were my permissions related to expenses.

 

What could be causing this problem?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@boxingfan22 this is just a guess...if your company does an employee import, it is possible something changed on the file that is brought in and overrides the setting. 

 

Again, just a guess here since I haven't looked in your site.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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boxingfan22
Occasional Member - Level 1

It just happened again to me.

 

From what I can tell, every time I submit an expense to a report - my settings reset by morning.

 

I do have several reports that I created last year (in advance for months in 2023), and I'm adding expenses generated from this year to one of those reports, could that have anything to do with it?