Concur Expense - Payment type - PCCD

[kmorchid]

Hello,,

I don't see this among our payment types in the expense administration side. I can't find in Concur resources, also, no mention of such change int he Monthly release notes for Admins for last month and this month. So, I am wondering if anyone aware of what is this and can clarify.

The transaction is created by ExpenseIt and instead of adding default payment type (pending Card) we see PCCD what it stands for exactly? I don't want to assume is means Pending Credit Card.

Thank you in advance,

[doraklein5]

Our employees (who have activate ExpenseIt) are asking the same question.... what does PCCD stand for? 

[PoojaKumatkar]

Hi @kmorchid , @doraklein5 ,

Can you try to move that expense into some expense report and check what payment type description it is showing.

As per my understanding whoever has created this payment type, they have updated PCCD under payment type description in backend configuration and thats the reason it is showing PCCD. 

This is the only point I can think of.

[kmorchid]

we don't have PCCD as a payment type in our configuration. Also, our end user cannot update payment type when a transaction is pending credit card transaction. anyway, I moved transaction to a report so payment type changed to Cash. so far only one employee reported this, it will be nice to know what is going on just to clarify when they reach out. this may not be a big deal, but a little confusing to end users.

[PoojaKumatkar]

@kmorchid  - it seems like a system glitch. Sometimes it happens, when pages are not fully loaded, it shows some code instead of showing some description.

[doraklein5]

Fully agree

[doraklein5]

Thank you!

[KA07]

Has anyone opened a Support Case for this?

[avacarni]

Hello All, 

We have the new payment type as well. Seems like it's a new formulation of "Pending card transaction" which would be receipt only. That would also explain why it's creating cash expense when put into report. Can somebody from the Concur support admin confirm this theory? Also, what does the acronym stand for? Thank you!

[Lbryant1]

Hi All,

This is also happening with us. I just received an email from an end-user who sees PCCD and is asking for an explanation. I presume "pending corporate credit card" but I want to be sure.  Agree we need someone from Concur side to validate for us.

[Christincyk]

Hi,

The same with us,  end users are asking questions why they see new payment type PCCD, so hoping answers from Concur side!

[KevinD]

Hello all. The PCCD payment type is the backend code for payment type Pending Card Transaction. It should not be displaying this way. Our team is on it and deployed a fix that resolved the issue for most customers, but some in the US are still seeing it. The second fix is being worked on, but I don't have release date.

[KevinD]

This issue should now be fixed. If you are still seeing PCCD, please let me know.

[nlynch91]

Hi Kevin,

We had an issue of this today.

Cheers,

Niall