Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 3

Concur App - Not allowing user to take pictures of receipts

Users are getting a black screen when taking pictures on their apps of their receipts. Anyone else? Help?

SAP Concur Employee
SAP Concur Employee

@angelamcdonald I am reaching out to our Mobile team to see if there is a known issue and if not, reasons this might happen. I will reach out as soon as I get a response.


Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.