It appears that there has been an update to the Concur app recently. Prior to the update, when submitting a report with mileage, when typing in an address it auto populated frequently used and previously used addresses, saving time with entering mileage. Since the update, it appears our users are having to enter in the full address each time they submit a mileage report. It seems the update took away the feature of auto populating frequently and previously used destinations. Can someone let me know if there is a way to get this back?
@dthomas have you experienced this yourself? I posted your question internally and someone from our mobile team needs the name of someone that has this issue. So, if you have seen this yourself, let me know. If not, please send me a private message with the name of someone at your company with the issue. To send me a private message, click my username (KevinD). You will see a Message button.
since the last APP update there are many many issues with mileage and other stuff (itemization, expense lists...).
- Cases: 18591210, 18564179, 18462297, 18455318
It's a bit frustrating for us as Concur Admins, we can just wait for the update and its taking too much time to be realsed.
@NTS I totally understand the frustration. I, unfortunately, do not know the app update release schedule, but I have informed someone on the mobile team that there have been a few posts here about mobile app issues since the last release.
I have also logged a case whereby users are unable to submit a round trip mileage claim using start > destination > start (understand roundtrip feature not available on App), when previously it wasn't an issue. Very frustrating