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Occasional Member - Level 1

Charge Not Showing In Available Expenses

I have been seeing a Pending Transaction from my last hotel. The payment is posted on my bank statement, but on Concur it states it is still pending. There are two items with pending transactions from the same hotel and one has an estimated amount that is incorrect.

Community Manager
Community Manager

@NoreesaWilliams this article might help: Everything You Need to Know About Pending Card Transaction Items

Reach out if you still have questions after reading this.

I will provide a tip...go back and look at all your previously submitted reports. Most likely the actual card charge for the hotel has already been submitted. Out of 10 people that post the same question you have, 9.9 of them have already submitted the expense on a previous report. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Thank you so much, Kevin! Unfortunately, I might be the 0.1%! I haven't completed any expense reports since then and the charge was sent last week.

The forum tells me to wait, but normally charges don't hold this long.