Cannot submit expense report because airfare reservation and card transaction on separate reports

[az0517]

I am getting the below errors when trying to submit an expense report.  I understand that we are required to match our airfare reservation to the credit card transaction, however I accidentally submitted the airfare reservation in a previous expense report (report was submitted and approved several months ago, cannot be recalled/edited), and the airfare credit card transaction remains on this report.

When I try to submit the report, Concur will not let me proceed even with a comment/screenshots explaining the situation and providing the approved report # containing the airfare reservation.  Since I can't remove the airfare reservation from the previous report and import it into this report, I have no way of submitting this expense report.

[KevinD · Accepted solution]

@az0517 one piece of advice I give is that Company Card transactions are the priority when it comes to submitting items in your Available Expenses. What I mean by this is if the card transactions has been submitted and approved, then any other item related to this card transaction (e-receipt, trip segment) can be ignored. 

To solve this issue, simply delete the item from your report that is causing the red exception. The card transaction is fully approved, so you are all good. You should then be able to delete this item from the system once you delete it from your report. It will go back to your Available Expenses list. From there you can delete it from the system.