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Occasional Member - Level 1

Cannot find customer for expense report

To whom it may concern,


I cannot find a customer on the search window on my Concur expense portal (Kelsey West, PharmD). Customer has been added on Veeva CRM on January 8, but I still cannot find her on Concur after all these days. I have tried adding the name on capital and lower cases but so far there has not been any result.


I have an account identifier (RRDQTQHBWZC) on Veeva but still not success on finding her on Concur.


Any help will be highly appreciated.


Best regards


Miguel Zarate

SAP Concur Employee
SAP Concur Employee

@mzarate Hello!  I would suggest putting in a Support ticket for this.  


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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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New Member - Level 1