Solved: Cannot Change Expense Type

allenl22 · ‎Oct 9, 2023

I have a Hotel Credit Card e-Receipt attached in Expense Report and yet it is stating Cash. How do I correct this?

DeanR · ‎Oct 12, 2023

It is stating Cash because it is the e-receipt, not the credit card transaction. As @MelanieT said, the card transaction will come through in a few business days once processed by the hotel and the card provider and it will have the relevant Payment Type. At that stage you can combine it with the e-receipt (if Concur doesn't automatically match them).

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MelanieT · ‎Oct 9, 2023

@allenl22 Thank you for reaching out to the SAP Concur Community. I see that you just ended your hotel stay this weekend. Did you use a Company Credit Card to book your hotel stay? If so, you should receive the transaction once the CC company sends the transaction over, and then you can match the one that is there to the CC transaction. Let me know if you have more questions!

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Melanie Taufen
SAP Concur Community Moderator
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allenl22 · ‎Oct 9, 2023

Yes, the company credit was used to book the hotel stay. The credit card e-receipt is already attached. I am not sure why it's stating CASH.

DeanR · ‎Oct 12, 2023

Hi @allenl22

It is stating Cash because it is the e-receipt, not the credit card transaction. As @MelanieT said, the card transaction will come through in a few business days once processed by the hotel and the card provider and it will have the relevant Payment Type. At that stage you can combine it with the e-receipt (if Concur doesn't automatically match them).