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davisreid
Occasional Member - Level 1

Can't get rid of error message for Pending Transaction

I uploaded my ground transportation receipt and added the expense for same.  I see the transaction on the card statement.  However,  I get the error:

 

This expense cannot be submitted until it is matched to an imported card transaction. If this was not paid for via card, you may edit the payment type of the expense to reflect the actual payment method.

 

I am not sure why this is there and how to prove its on the statement. My only other option is to select out of pocket but that's not accurate.  I have pending transaction for 10/17 and I need to get this settle before 11/17.  I cannot submit my expense until this error is resolved.

 

Please advise.

1 Solution
Solution
KevinD
Community Manager
Community Manager

@davisreid give this article a read: Everything You Need to Know About Pending Card Transactions. If you are still unsure after reading this, let me know.

 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@davisreid give this article a read: Everything You Need to Know About Pending Card Transactions. If you are still unsure after reading this, let me know.

 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
davisreid
Occasional Member - Level 1

Thank you! The article was very helpful.  I removed them from my expense report. Will wait for the transaction to pull through.