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karakitt
Occasional Member - Level 2

Can't attach receipt from "Available Receipts" to expense - selecting it just downloads a pdf of it?

This is a new issue since I worked on expenses last week.

 

I forward in a lot of receipts from my email accounts, such as lyft rides, and they go into my Available Receipts.  Or take a photo of a physical receipt using the app. These functions are still working as intended.  If I go to Available Receipts (or Expense > Expenses on the app), I can view the contents of the receipt like I do normally (text/images).

 

If I create an expense manually on the web, then go to add a receipt from Available Receipts (or if I try uploading it new), the receipt does not attach, it is simply a blank/white space showing something has been attached but there's no content in it.  Simultaneously, a pdf of the receipt (which is not white/blank but instead has all the desired content), automatically downloads itself to my computer??  This same thing happens if I instead try to upload a pdf as a new receipt rather than adding it from my existing Available Receipts?? It just downloads of copy of what I just uploaded but the attachment to the expense is blank?

 

What has changed in the last week that I can no longer attach a receipt from my existing "Available Receipts" OR upload a new pdf of a receipt??? Both of these functionalities are pretty basic and features I use every single week!

 

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