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seamvp
New Member - Level 1

Available Expense

Long story short, the hotel I stayed at in 10/2021 double charged my corporate card. Took nearly 3 months to get them to reverse one of the charges and during the process, my card was assessed late fees. Everything has been reversed/paid for and my balance on my corporate card is $0.00. However, Concur is showing I still have the second charge and late fees. How do I get rid of these?

1 REPLY 1
KevinD
Community Manager
Community Manager

@seamvp here are your two options:

1. Add them to a report and mark them as personal. See if the system will let you submit them. If not, then...

2. Reach out to the person at your company (likely someone in the Finance Department) that is responsible for assigning corporate cards and see if they can hide the transactions so they no longer appear in your available expenses. 


Thank you,
Kevin
SAP Concur Community Manager
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