App going through to web page

Jane1234

Hi. I’ve got a new iPhone. Now the concur app is going direct to the web version for some reason and I can’t get it onto the mobile version.

I have got the latest version. And I’ve deleted and re uploaded the app with no joy. Can anybody help please?

KevinD

@Jane1234 if you are still experiencing the issue, we've been told that you will need to submit a Help ticket to Concur Support. Your site administrator can do this for you. If you do not know who your site administrator is, please let myself or @Andras know.

Thank you,
Kevin
SAP Concur Community Manager
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Jane1234

Thanks so much. I’ve done this. They said it was some glitch that would get sorted. And they would get back to me. But they haven’t annoyingly.