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MerlinLynne
Occasional Member - Level 1

How can I remove unassigned Corporate Cards - employee not on Concur?

We have a number of Corporate Cards that are feeding into Concur but the employees don't have access to Concur (and shouldn't). How can we stop individual card transactions from feeding into Concur?

5 REPLIES 5
KevinD
Community Manager
Community Manager

@MerlinLynne I believe you will need to work with the bank to see if they can remove these accounts from the file they provide to be uploaded. I know you can delete the accounts from out of SAP Concur, but I don't know if they come back the next time a bank feed comes in. 


Thank you,
Kevin
SAP Concur Community Manager
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jrhodes5366
Occasional Member - Level 1

Hello,

Could you explain how to delete them out of SAP Concur? Regardless of whether you get it deleted out of the bank or not. thank you

Kaluckb
Routine Member - Level 1

@KevinD  Hi there!  I am having this same issue and need to know how to delete old, outdated cards from the Company Card, Unassigned Individual Accounts.  We have two cards still showing from a program that was terminated over a year ago with no way of identifying who the cards belonged to.  The accounts have been closed and all expenses clear.  These show as "Name_On_Card" and continue to pop up on audit reports.  Would love to be able to delete or at least hide them from future reporting.  Appreciate the help!

KevinD
Community Manager
Community Manager

@Kaluckb try turning on the option highlighted in my screenshot. I believe this will accomplish what you want.

 

KevinD_0-1726086669660.png

 


Thank you,
Kevin
SAP Concur Community Manager
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Kaluckb
Routine Member - Level 1

That did the trick, thank you!