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scarranza11
Occasional Member - Level 3

Anyone else experiencing errors while moving an expense to an Expense Report?

Last week we began receiving messages from multiple employees that they are receiving errors when attempting to move credit card transactions from their "available expense" list into a report. The issue seems to keep growing and I have gotten no resolution from Concur Support. 


Wondering if this is a system wide issue or isolated to our site? 

 

Adding New Expenses - Error Message_SAMPLE.jpg

 

 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@scarranza11 I've come across this not too long ago. Could get a user that was affected to try again and have them take a screenshot of their entire screen including the URL field, that will help. If I remember correctly, there may have been an issue with the URL. 

 

I'll await your reply.


Thank you,
Kevin
SAP Concur Community Manager
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scarranza11
Occasional Member - Level 3

Hi Kevin -Here you go. We use OKTA/SSO:  Adding New Expenses - Error Message_SAMPLE2.jpg

dkumar
Occasional Member - Level 3

Hello All,

 

Is this issue revolved ? Please share the RCA and solution / workaround also.

Thanks in advance!

 

Regards,

D Kumar