@Jean you said your account was charged. How much were you charged? I'm looking at your expenses and reports and I don't see anything unusual. Could you provide a bit more information, please? The notices you are getting, are they emails? If so, could you provide a screenshot of the entire body of the email so I can see what it says, please?
Edit: I see two transactions (see screenshot below) that are over 30 days old, so that explains the notice you are getting. One of the charges is an Agent Fee. I don't think you need a receipt for that. Could that be the charge in question?
