Hello! We have been struggling with the standard reports designed to contain 'travel not booked in Concur' (Airfare, Hotel, Car rental). They contain items that actually were booked in Concur - I know this because I've used my own travel as an example. I have a couple of cases open with support for this specifically but they aren't making a ton of traction fast enough.
In the meantime, I would simply like to obtain a report of all Submitted Airfare expense entries with the associated airline ticket number as our TMC is going to help us by cross referencing against their system to identify those they did not ticket (whether from a concur or agent booking).
I cannot find an open ended report in Intelligence that provides all Airfare expense entries and the associated ticket numbers for a defined date range. Can someone point me to the right report or perhaps if it doesnt exist, some guidance on enhancing an existing report?
One other struggle is that the definition of 'not booked in Concur' seems to be just that - when in reality I am looking for a true travel program compliance report showing 'travel not booked in Concur or with an authorized agent'. Does anyone have any guidance on obtaining that from the system?
Also I'm greatly appreciative of anyone else's experience and solutions regarding measuring travel program booking compliance as we are developing the best go forward process as a new team.
thank very much,
Nancy
