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Hi,
I accidentally deleted an airline expense made with my corp card as I was separating a transaction fee. The flight transaction is now appearing as out of pocket, while the fee remains as a corp card expense. How can I fix the flight transaction to appear as made with my corp card, not out of pocket?
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@watcha1023_ so I looked in your site and am a bit confused. The setting to allow users to delete company card charges is turned off, so you shouldn't be able to delete card charges. However, when I looked specifically at your account, I saw transactions that are User Hidden, which means you deleted them. Not sure how this is possible. I also looked to see if there was an American Airlines card charge hidden in the amount of the out of pocket expense, but I didn't see one, so I'm not sure where this charge is.
I would suggest calling your travel agency and ask them if they can help as they are the ones charging the airfare to your card.
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Hey Kevin, the out of pocket air fare appears in my expenses
Is there any way I can see those user hidden charges you mentioned?
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I had an expense there and tried to do a report but it kept giving me errors, I accidentally deleted the expense instead of the report , as I was going to start over. Now it does not show up in my expenses any longer. Wondering if that can be un-deleted.