A credit card transaction was imported as "out of pocket"

[gzhang]

A credit card transaction has appeared in Concur, but the payment type is listed as 'out of pocket.' Could you advise on how to correct this? Thanks!

[SNLee89]

HI @gzhang

Does the issue persist even after unassigning and reassigning the problematic Entry in the Report?

[DeanR]

@gzhang 

If you move the expense from a report to Available Expenses (if you haven't already), what is the Expense Source for this expense?  I'm betting it will be something other than a credit card.

[gzhang]

Thank you! The expense is listed as an available expense and was automatically generated by the system as it is a card transaction. There are a few transactions in the card statement, but only this expense was incorrectly marked as out-of-pocket.

[gzhang]

It was automatically corrected by the system, now the payment type shows Diners Card. 

[DeanR]

I expect what happened is that this was an expense initially created from an e-receipt, travel booking or similar.  Once the card transaction arrived, Concur combined it with the existing expense and updated the Payment Type.